Flexible terms and conditions apply to amendments or cancellations made up to 30 working days prior to the ICBO 2018. Cancellation charges will apply after Thursday 22 March 2018.
A cancellation charge of one night’s accommodation rate will apply for cancelled bookings from 30 working days prior to the ICBO 2018 date. A cancellation charge of one night’s accommodation rate will also apply if you do not arrive on the date you are booked to check in. All cancellations and changes to your reservation must be made in writing to the ICBO 2018 Congress Managers.
Reduction of stay
Should you need to reduce your stay within 30 working days of the start of the ICBO 2018; cancellation charges may be incurred at the hotel’s discretion.
Non-arrival / no show
In the event of a non-arrival when one night deposit has been paid, your room will be held until the following morning (10:00 hours) and your one night’s deposit will be retained by the hotel as a cancellation charge. In the event of a non-arrival when full pre-payment is made for the entire stay, your room will be held for each night booked and you will not be entitled to any refund.
The negotiated rates are valid up to 30 working days prior to the ICBO 2018 start date. After this, accommodation is subject to availability and rates are subject to an increase. Rates may increase at any time without notice due to changes in government charges, taxes or levies.